Mission, Vision & Values
To be the preeminent provider of superior construction material by consistently improving the quality of our product; to add value for clients through innovation, foresight and integrity.
Guided by our core operational values we aim to become a leader in the world of construction chemicals.
- Continuous improvement/Kaizen -ICO is committed to getting better every day in all it does, as individuals and as teams. By better understanding consumers' and customers' expectations and continuously working to innovate and improve products, services and processes.
- Service & Stewardship-Service before self signifies the proper ordering of priorities. The welfare of the customer comes before us. While the focus is on service to our customers, the idea also incorporates the concept of stewardship, of holding something of value for others.
- Accountability -We hold ourselves accountable for upholding the highest standard of work and for continuously improving our products and services. Our staff understands the importance of maintaining the highest of standards for all our clients.
- Integrity -Our success depends upon building relationships based on trust and respect. ICO insists that our actions, services and products reflect our highest values and principles setting an example of ethical conduct.